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I am having a problem making a call. told to check my

Customer Question
Good day I am...

Good day I am having a problem making a call. told to check my internet connection but that is good

Technician's Assistant: What kind of computer do you have?

It is a desk top Dell

Technician's Assistant: Have you installed any updates recently?

Not since we had hurricane Maria. but some weeks before

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Cant think of anything. it was good before

Submitted: 10 months ago.Category: Computer
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Answered in 3 minutes by:
9/24/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 10 months ago
just today. my internet was down during the hurricane
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago

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