Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Our power went out and we need to reset time/and reset

Customer Question
Our power went out...

Our power went out and we need to reset time/and reset device

Technician's Assistant: What kind of computer do you have?

A old one

Technician's Assistant: Have you installed any updates recently?

No no

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

N you do it remotely

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 10 minutes by:
9/24/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 10 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 7,068
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

What is the make and type of your device?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am locked out of my new Ipad. I am an Android user so know
I am locked out of my new Ipad. I am an Android user so know very little to nothing abt Apple devices. I need help. My 12 nephew got me started on vac but cannot find a way to login and know totally l… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
It froze up on me n nothing is working n I have tried
It froze up on me n nothing is working n I have tried everything including Carl, alt n deleted at the sametimg n its still stuck on boot device not found f2 systems diagnostics … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I have a new think pad X1 yoga, the screen is blank, it
I have a new think pad X1 yoga, the screen is blank, it seems to be in the sleep mode. However, when I hit a key to bring it out of sloop mode, the screen remains blank, I tried powering off and resta… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
We have been hacked by a professional hacker who use to work
We have been hacked by a professional hacker who use to work for best buy. Over two years he has been hacking every computer desktop (2) (3) laptops (1) ipad (3) tablets our cell phones, smart tv. Eve… read more
Mr.Med
Mr.Med
1,221 satisfied customers
When I try to turn my Asus all in one desktop on, all I get
When I try to turn my Asus all in one desktop on, all I get is a black screen. Also, the keyboard and mouse are not responding. But the power light is on and I can hear the fan working. … read more
Seth Merrick explains
Seth Merrick explains
Nonprofit IT Consultant
High School or GED
12 satisfied customers
My Toshiba Satellite is frozen. There is a message in the
My Toshiba Satellite is frozen. There is a message in the corner from Microsoft Windows that says " The application is not responding. The program may respond again if you wait." I have waited for hou… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
When setting up the discount percentage, the validation
When setting up the discount percentage, the validation required was set at "Y" instead of "N" and now the register is hung up. We can find nothing in the manual to explain how to correct this. The re… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I went through the updates on my Lenovo S2210 Idea Pad. I
I went through the updates on my Lenovo S2210 Idea Pad. I rebooted the system as directed. When turned back on, the screen is white with a message that said "please wait". It has been like that for we… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
The sound went out in Windows 10. The sound bars are at 100%
The sound went out in Windows 10. The sound bars are at 100% and thelittle mute symbols at the bottom do not show that mute is on. How do I unmute or otherwise get my sound back Rebooting did not help… read more
Cody
Cody
Computer Science
2,432 satisfied customers
Been having problems with my iPad think I was hacked and I
Been having problems with my iPad think I was hacked and I had IP address which wasn't really one and this shows up next to ipaddress. hsd1. Or .Comcast, also when I was searching my ip I encountered … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
The Dvd Drive On My Gateway Zx 6900 Will Not Eject. The manual
The Dvd Drive On My Gateway Zx 6900 Will Not Eject. The manual says to put a paper clip in the pinhole. There is none. I am getting an error message from the software and the computer is not detecting… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I have Sony Model VGC-RB53. Serial #S013016919F Our power
I have Sony Model VGC-RB53. Serial #S013016919F Our power went out last night. The computer was running. Now this morning it won't start. We know there is power as there is a green light flashing on t… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Hello, Our E19t6w monitor menu pops up every 10-15 seconds
Hello, Our E19t6w monitor menu pops up every 10-15 seconds for just a flash. It will not stay up long enough to try to press any keys. I was able to reset the language to "English" but has gone back t… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
The screen of my remote appears as if a ghost of my living
The screen of my remote appears as if a ghost of my living room/tv - I cannot read the white words against the white background. The only Devices that are functioning are "Play Wii" and "DVD 2." I jus… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
We have a samsung c8000 internet ready tv which is connected
We have a samsung c8000 internet ready tv which is connected to our lan system by wifi. We have tried to stream netflix but the streaming is too slow. We have comcast and usually get good upload speed… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
How do I start my DVD player, now that I have an upgraded service
How do I start my DVD player, now that I have an upgraded service? I used it before, now the picture will not come on. I need a step by step instruction.… read more
Eagon
Eagon
Bachelor\u0027s Degree
82 satisfied customers
My HP printer went offline after a short power failure. I have
My HP printer went offline after a short power failure. I have windows 7 and can't remember how to get it back "online".… read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
472 satisfied customers
My WD External Hard Drive (S/N ASU 4862774 - I think...I can
My WD External Hard Drive (S/N ASU(NNN) NNN-NNNN- I think...I can barely read it on the unit) was working fine two days ago. Now I get a message "USB Device not recognized. One of the USB devices atta… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x