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My geek squad support is for 2 computers but only my desk…

Customer Question
My geek squad support...

My geek squad support is for 2 computers but only my desk top has been renewed, my wife's laptop says support expired on both geek squad and kapersky

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Dell Inspiron 660 and running windows 10

Technician's Assistant: Have you installed any updates recently?

Just those that are automatically updated. It's the inspiron 7000 that has not been updated under our protection plan

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't think so

Submitted: 11 months ago.Category: Computer
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Answered in 13 minutes by:
9/24/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,016
Experience: Resolution Specialist at Wipro Bpo Services
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Hi, Welcome to JustAnswer support, thank you for utilizing our service.
What exactly are you having trouble with the laptop computer?

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