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How do I find out if my account has been hacked? I received…

Customer Question
How do I find...

How do I find out if my account has been hacked? I received a e-mail and a phone call that I would have to pay for 3 4 Or 5 Years to get it

Technician's Assistant: When we are ready I'll take you to the appropriate web page.

Ready

Technician's Assistant: Have you contacted anyone about your account?

I called a number and really couldn't the person , but that's what he tod me

Technician's Assistant: Have you installed any updates recently?

Everyone I've seen

Submitted: 8 months ago.Category: Computer
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Answered in 2 minutes by:
9/23/2017
Tech Support Specialist: Shefin, Computer Support Specialist replied 8 months ago
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,488
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

It is a SCAM!!! Microsoft does not do that nor do they have partners who do that nor do they hire sub-contractors or people or even get volunteers to do that. Do not trust unsolicited calls. Do not provide any personal information.

Make sure that you are able to login to your account. If yes, change your password.

Cybercriminals often use publicly available phone directories, so they might know your name and other personal information when they call you. They might even guess what operating system you're using.

Once they've gained your trust, they might ask for your user name and password ***** ask you to go to a legitimate website (such as www.ammyy.com) to install software that will let them access your computer to fix it. Once you do this, your computer and your personal information are vulnerable.

Check the link below for more information.

https://www.microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspx

If you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit.

My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

Customer/p>
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