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Just recently my Photo Gallery keeps closing. I have used…

Customer Question
Just recently my Photo...

Just recently my Photo Gallery keeps closing. I have used this for years with no problems now all of a sudden I can't do anything. I have a picture I need to print now.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

It is an HP Pavilion TouchSmart All in One PC Windows 10

Technician's Assistant: When did you purchase your hp? What troubleshooting have you tried?

I think I have had it about 3 years. I have tried everything.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

What more does he need to know?

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
9/23/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

What software are you using for this?

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