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When I am playing an online game I get the message: unhanded…

Customer Question
When I am playing...

When I am playing an online game I get the message: unhanded error in application. It tells me to go to go.microsoft.com/fwlink/? . The game runs extremely slow.

Technician's Assistant: What kind of computer do you have?

HP Pavilion

Technician's Assistant: Have you installed any updates recently?

There is a lot more in that message but way too much for me to list.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I updated the Silverlight just yesterday. Problem has been occuring for last couple of weeks

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
9/23/2017
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 11 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,297
Experience: Networks & Security Engineer
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Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 11 months ago

Would you like me to set up a remote session, which will allow me to connect directly to your screen and assist you quickly with this issue?

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