Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I never really used my google account, it was established by…

Customer Question
I never really used...

I never really used my google account, it was established by the guy who helped me with a new computer. He gave my cell phone number for back up calls. In the meantime this cell phone has long been replaced and I don't my existing old account numer because I never knew it. How can I start again from the beginning?

Technician's Assistant: Have you contacted anyone about your account?

That guy has moved. I tried Google. They want to know whether I remember the old number (which I never knew) and try to help me with my cell phone (which doesn't exist anymore

Technician's Assistant: Have you installed any updates recently?

No, I haven't done anything and try to go on living with oyt the darn Google

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Can't think of anyone right now. I have to warn you: I am in the middle of my nineties (but haven't taken refuge into senility yet

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
9/23/2017
Tech Support Specialist: Harold Hanna, Computer Hardware Engineer replied 10 months ago
Harold Hanna
Harold Hanna, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 342
Experience: Sr System Administrator at General Dynamics
Verified

Hello, how are you this evening? I can try to assist you with this process. Are you just attempting to make a new Google account?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I bought a new phone and forgot my gmail password and need
I bought a new phone and forgot my gmail password ***** need it to download all apps on Google play...please call me asap(###) ###-####… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
76 satisfied customers
I am trying to transfer to vonage from google voice. Google
I am trying to transfer to vonage from google voice. Google is not allowing this because of a pending order. What does that mean and how can this be changed. … read more
Cabletech
Cabletech
High School or GED
145 satisfied customers
I'm trying to reset my password which I've forgotten. I
I'm trying to reset my password ***** I've forgotten … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Yahoo's password recovery MUST now work with a cell device
Yahoo's password ***** MUST now work with a cell device and it is not telling me if the security answers match or not when i try to attempt to add my old passwords. It seems like it was accepting my s… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
You must think I am an, buy I am not. You probably have
You must think I am an idiot, buy I am not. You probably have something nicer to do on a friday nicht buy to help an old woman. I assumed the temporary number was sent to my not working cellphone and … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
My phone got hacked in over the weekend my number is 970
My phone got hacked in over the weekend my number is(###) ###-#### … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have a new cell phone number and am trying to gain access
Hi Pearl. I have a new cell phone number and am trying to gain access into my yahoo account but can't remember my password. The only options I keep getting are for my password ***** be sent to my yaho… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I cannot recover my google account they keep trying to send
i cannot recover my google account they keep trying to send me a veriFIcation no. on aN OLD CELL PHONE THAT I HAVNT HAD IN YEARS IM 83 YRS OLD AND DO NOT HAVE A CELL PHONE ANYMORE … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I just changed cell phones. I am trying to have everything
I just changed cell phones. I am trying to have everything changed over to new phone, i.e. email address, etc. etc. Big problem is I have had numerous … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
Nothing I need help recovering my old Yahoo account if I
Nothing I need help recovering my old Yahoo account if I can … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
Installed programs on new computer.. unfortunately also
installed programs on new computer.. unfortunately also accepted 2nd verification for Google ..do not remember this but now cannot get google/gmail on cell phone or tablet without code . Tried the goo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I am a 76 yr. old woman who cannot get onto her email
I am a 76 yr. old woman who cannot get onto her email account because my password ***** saved to enter though google chrome, and my chrome account was somehow deleted and it won't reload. I cannot rem… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I created a g mail account. My email works and the texting
I created a g mail account. My email works and the texting to my gmail phone number of ***-***-****. The voice mail I am having a problem with. When you dial the number to leave a voice mail the phone… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
How might I be able to establish myself as a some time user
How might I be able to establish myself as a some time user of Google in years past? the password ***** windows e-mail address is still the same. I now have Google Chrome installed, have made Google a… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Help!!! I have a Google account connected to my iPhone, but
Help!!! I have a Google account connected to my iPhone, but have never really used it given that I am an attorney in Monterey, CA with a computer in my office, where I get most all of my emails. Now t… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I have google voice and I need to port my google voice number
I have google voice and I need to port my google voice number to become my primary cell phone number and I would like to simultaneously port my current cell phone number to become my google voice numb… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I am having numerous problems with my Google Voice service
I am having numerous problems with my Google Voice service on my Sprint Android phone (HTC EVO). I use a Google Voice number for my business, separate from my cell number, so it's important to me to k… read more
Danielle-Moderator
Danielle-Moderator
5 satisfied customers
I am calling from a physicians office. We received a call
I am calling from a physicians office. We received a call from an individual who informed us that his cell phone number, XXX-XXX-XXXX is identified (through Google) as our individual doctor numbers. W… read more
Dr-Obbins
Dr-Obbins
Global Information Service Technician
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x