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Can not log in pCloud drive. Tried three times, three

Customer Question
Can not log in...

Can not log in pCloud drive

Technician's Assistant: Have you tried having password ***** directions emailed to you?

Yes, tried three times, three different code # finally locked out

Technician's Assistant: Have you installed any updates recently?

Windows 10 wpdated day before

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I am not on desktop now, using iPad

Submitted: 10 months ago.Category: Computer
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Customer reply replied 10 months ago
Need to switch to desktop for security connection
Answered in 3 hours by:
9/23/2017
Tech Support Specialist: Shefin, Computer Support Specialist replied 10 months ago
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,795
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

You are using the same google account for the cloud. Right?

Have you tried to access it from your computer?

Thank you.

Customer/p>
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