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I cant selct text in a word document. Where do I find that…

Customer Question
I cant selct text...

I cant selct text in a word document

Technician's Assistant: Just to clarify, what's the make and model of your computer? And what version of Word are you using?

Where do I find that info?

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Windows 7 2009

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

Purchased about 5 years ago. Have had Kaspersky and recently Reimage

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I downloaded something which inadvertently changed my search engine to Yahoo a week ago and since then have had this mouse issue.

Submitted: 11 months ago.Category: Computer
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9/23/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,216
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?
Please reply at the box below. Thank you,

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

Is Excel program currently working fine?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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