Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am unable to open a cd computer not recognizing. That's a…

Customer Question
I am unable to...

I am unable to open a cd computer not recognizing

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

That's a great question purchased this computer a while ago and find it not as user friendly as old one to locate information

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I believe the cd I am attempting to open is a bosuh

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
9/22/2017
Tech Support Specialist: ChrisC, Computer Enthusiast replied 10 months ago
ChrisC
ChrisC, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,542
Experience: Over 15 years experience as a computer technician.
Verified

Hi, my name is ***** ***** welcome to JustAnswer!

This could be an issue with the CD or it could be an incompatibility between this specific disc and you're CD drive. That happens sometimes.

What happens when you put the disc into the drive?

Ask Your Own Computer Question
Customer reply replied 10 months ago
I am able to open cd at work but not view images my computer won't even load
Customer reply replied 10 months ago
no thanks
Tech Support Specialist: ChrisC, Computer Enthusiast replied 10 months ago

Are you able to open the images on another computer, or have you tried?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My friend I skype too has changed his computer, and now I
my friend I skype too has changed his computer, and now I have lost his contact. Do you know how to retrieve it again? Sue … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
94 satisfied customers
Hello again,Have been working hard to install everything
Hello again, Have been working hard to install everything as required. I have two questions. If you are not comfortable with the subjects, please let me know as they are not Microsoft Office questions… read more
Marco
Marco
Director IT Consultant
Master's Degree
508 satisfied customers
I recently purchased a HP Omni220PC and I entered my
I recently purchased a HP Omni220PC and I entered my Administrator Password. I wrote this new password ***** This evening I attempted to start the file transfer process and when I attempted to sign-on… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,671 satisfied customers
I hav an iPhone and IPad. I have installed the latest version
I hav an iPhone and IPad. I have installed the latest version of iTune 10.0 but the computer will not recognize the connection. I receive a message that says the following: Windows found software but … read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
My computer will not allow me to open word documents. It goes
My computer will not allow me to open word documents. It goes to 'windows installer' and then a box opens for MS Office 2003 and it asks for a users name, initials, organization and 25 character produ… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
this is my 3rd question Re the same problem AOL does not recogni
this is my 3rd question Re the same problem: AOL does not recognize my password. i did not forget my password XXXXX AOL did. when i try to get a new password XXXXX since that's the only alternate to g… read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
This is a software question I have a Word document that lo
This is a software question: I have a Word document that looks great and if photocopied, can be filled out by hand perfectly. However, if we want people to use it electronically, they are unable to do… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
I used to be a member of real player (account #0 001 934 985)
I used to be a member of real player (account #0 001 934 985) and purchased several songs for which I paid. Eventually I got a new laptop computer and passed my old laptop to my wife. I have attempted… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Hello-- I am trying to hook up my older HP LaserJet 6P printer
Hello-- I am trying to hook up my "older" HP LaserJet 6P printer with my laptop (recently purchased Gateway running Windows 7.0). I am using a Gigaware USB-A to Centronics Parallel Printer Cable. My G… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
I am attempting to install Word Perfect OfficeX4 but it keeps
I am attempting to install Word Perfect OfficeX4 but it keeps telling me that the Ser# XXXXX XXXXX… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
I am using Dragon Naturally Speaking to do my typing. The program
I am using Dragon Naturally Speaking to do my typing. The program requires a Plantronics BT A, the headset is a Plantronics device. Two days ago Dragon stopped recognizing the Plantronics device. A ch… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
the cd rom drive on my acer aspire laptop is not working, I
the cd rom drive on my acer aspire laptop is not working, I put a cd in to import it to itunes and it won't recognize that there is even a cd in the drive, tried multiple cd's, nothing worked. tried r… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
Can not interface printer ricoh, CL2000N with Hp/windows 7
Can not interface printer ricoh, CL2000N with Hp/windows 7 64b. Printer works on old xp. Computer does not recognize printer (sound) when plugging in and out of the usb ports I have tried the drivers … read more
Adam Wright
Adam Wright
High School or GED
239 satisfied customers
This is going to sound really stupid, but Ive never burned
This is going to sound really stupid, but I've never burned a CD before and when I tried to do it a while back, it didn't work. I assume I just put the blank CD in the drive and then copy the files to… read more
Jack
Jack
Sr. Engineer
Bachelor\u0027s Degree
123 satisfied customers
I am a PC user. Purchased some MP3 songs and downloaded onto
I am a PC user. Purchased some MP3 songs and downloaded onto my computer. THey came in a "__MACOSX" folder. Cannot play, nor can I get them transferred to play on my IPOD. HELP!!!… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I HAVE JUST RECENTLY PURCHASED A DELL PRINTER ALL-IN-ONE.
I HAVE JUST RECENTLY PURCHASED A DELL PRINTER ALL-IN-ONE. I AM NOT TECHNO SMART. IS IT POSSIBLE FOR A TECHNICIAN TO COME TO MY HOUSE AND INSTALL MY NEW PRINTER? ALSO I HAVE ANOTHER COMPUTER, PRINTER, … read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
I use WIN2K with one printer on LPT1 and one connected to ...
I use WIN2K with one printer on LPT1 and one connected to USB001. When I use my Dbase IV programs I can not make the program access that printer or see that port. When it was connect with a second par… read more
the prof
the prof
computing consultant
Master's Degree
160 satisfied customers
i m running windows xp and office on a new computer as i
I'm running windows xp, and office 97 on a new computer. As I attempt to run a spell check on an e-mail (outlook express, I get a message 'an error has occured while running spell check. I reviewed th… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x