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Listen Im in the middle of a bussiness comfernce, and my…

Customer Question
Hi listen Im in...

Hi listen Im in the middle of a bussiness comfernce, and my skype went I need all my settings reset with my E-mail; Please and thank you

Technician's Assistant: Just to clarify, what email service provider are you using?

Customer:***@******.***. Thank you Lydia

Technician's Assistant: Have you installed any updates recently?

I tried to change only the password ***** still nothing. and we did update pocker star with a new virsion

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thank you. Lydia

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
9/22/2017
Tech Support Specialist: Josh, Support Specialist replied 11 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,325
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 11 months ago

What do you mean by your Skype "went"?

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Customer reply replied 11 months ago
I mean it would not recognize my e-mail or password *****; I rest the password ***** throughout the day twice. and still did not recognize password, e-mail, username so I can not sign in so I would like everything reset or delete my account/profile so I can create a new account. Thank you, Lydia
Tech Support Specialist: Josh, Support Specialist replied 11 months ago

Hi Lydia,

You are more than welcome to create new account if you wish to abandon the old one. Do you need help with that?

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Tech Support Specialist: Josh, Support Specialist replied 11 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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