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My acct # is 102355272. My wife and my cell phones have both…

Customer Question
My acct # is###-##-####...

My acct # is###-##-#### My wife and my cell phones have both small working. Ever time I try to call someone I get that Not Registered on network. And I cannot even send messages.

Technician's Assistant: Have you contacted anyone about your account?

I cannot contact anyone because I cannot use my phone.

Technician's Assistant: Have you installed any updates recently?

Not that I know unless it was automatic update.

Submitted: 10 months ago.Category: Computer
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Answered in 10 minutes by:
9/22/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 10 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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