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I had a bellsouth.net account but cannot get into it. Just…

Customer Question
I had a bellsouth.net...

I had a bellsouth.net account but cannot get into it

Technician's Assistant: Have you contacted anyone about your account?

No, just tried logging in but it won't work. I did create a att.net account but it does not link my bellsouth.net info

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No just need to get into my bellsouth.net account to get my info for travel arrangements and other important info

Submitted: 11 months ago.Category: Computer
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Answered in 2 minutes by:
9/22/2017
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,948
Experience: MCP, RHCE
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today.

Could you please let me know your bellsouth.net email address also are you using a windows or mac computer ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Customer reply replied 11 months ago
Windows computer
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

Please give me a moment to check the account recovery options.

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Customer reply replied 11 months ago
No, I don't want to pay anymore money, I only agreed to pay $5.
Customer reply replied 11 months ago
Are you still there?
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

If you are referring to secure remote assistance message it’s not send by me it’s an automated message from the site and it’s optional so you can ignore and continue in this chat page.

The 5$ is a good faith deposit.The total amount you deposited for this question is 47$ including the 5$.I believe you weren't clear of the charges.Do you wish to continue ?

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Customer reply replied 11 months ago
No I was not clear, I do not want to continue for anymore money, I thought it was free but did agree to $5. So please just disregard and return my $5. I can figure this out hopefully on my own. Do not charge me anything.
Customer reply replied 11 months ago
Are you there?
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

Sorry to hear that i have no control over billing or charges made so please contact customer service using this link : - http://ww2.justanswer.com/help

Sincerely,

John

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