Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I put a password on my user acct. I can't remember it. How…

Customer Question
I put a password...

I put a password ***** my user acct. I can't remember it. How do I change it?

Technician's Assistant: Have you contacted anyone about your account?

No

Technician's Assistant: Have you installed any updates recently?

No, I have gotten MS programs I don't use and can't delete them.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, thank you.

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
9/22/2017
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,946
Experience: MCP, RHCE
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment to review your question.

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

Which account password ***** you trying to change also are you using a windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Ask Your Own Computer Question
Customer reply replied 11 months ago
User computer Security
Windows
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

Do you mean windows user access which asks to enter password ***** you try to install any application ?

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

Please answer my above question so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Computer Question
Customer reply replied 11 months ago
exactly.
Tech Support Specialist: John, Computer Support Specialist replied 11 months ago

That is windows admin account password ***** i believe you are using a standard user account.

How many user account do you have on your computer ?

Ask Your Own Computer Question
Customer reply replied 11 months ago
No thanks, ***** ***** being told how to do it.
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

I am willing to help you step by step using written instructions but you didn't answer my above questions.

Sincerely,

John

Ask Your Own Computer Question
Tech Support Specialist: John, Computer Support Specialist replied 10 months ago

If you are wish to continue please provide the answer to the above question which is

How many user account do you have on your computer ?

Sincerely,

John

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
It's a Facebook account issue. Is that something you can
It's a Facebook account issue. Is that something you can help with? … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
41 satisfied customers
My son set up a gmail account and he is only 9 years old how
my son set up a gmail account and he is only 9 years old how do i access this as he doesn't remember his password … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
My pc has files that were transferred from my other pc that
My pc has files that were transferred from my other pc that crashed and I cannot open them or delete them because they say I need administrators permission to do so, how do I go about deleting them? O… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I want to remove some videos from my youtube channel-there
I want to remove some videos from my youtube channel-there may be more than one channel. I do not have any of the youtube acct ID's or acct names. I have nothing. How can I find this & take them down?… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
a pop up appears and wants to make changes to my computer &
a pop up appears and wants to make changes to my computer & are asking for a users password XXXXX my pc do not know this and cant find a way to address this answer to them… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I am the treasurer of a condo assn; I have found the old
I am the treasurer of a condo assn; I have found the old computer and am now trying to use it. It has a Google acct as Google is the home page. However, whoever created the original remembers nothing … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I need to change a locked user file name. My buddy set up the
I need to change a locked user file name. My buddy set up the computer and he put his name in as user. I've changed computer name, administer name but the user file is locked and won't change.… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
I tried to sync my iCal with my htc/evo. Now I cannot get email
I tried to sync my iCal with my htc/evo. Now I cannot get email on my evo phone and Sprint can't fix it!!! I changed my password XXXXX my gmail acct on my macbook pro to see if that would solve the pr… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
my husband gave me a computer with my name and password XXXXX
my husband gave me a computer with my name and password XXXXX set. I dont want the computer and I want to return it. nHow do I delete my name and password… read more
ehabtutor
ehabtutor
C.E.O
Bachelor\u0027s Degree
12 satisfied customers
I paid $38.00 yesterday to this. #9370035-23. Talked to Robert.
I paid $38.00 yesterday to this. #9370035-23. Talked to Robert. made [email protected] the acct not real to get back my [email protected] which appeared for awhile but then disappeared totally. the… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
help. i mistakenly checked remember credientials on my
help. i mistakenly checked 'remember credientials' on my 2010 outlook and now it won't take my password XXXXX longer. how do i undo the 'remember my credentials' thing?… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have outlook 2003 with updates. IMy emails sty in outgoing,
I have outlook 2003 with updates. My emails stay in outgoing, can't get them sent. I get message Error (0x800CCC7d) outgoing smtp server doesn't support SSl-secured connections. Quest says connection … read more
Julio
Julio
Bachelor\u0027s Degree
394 satisfied customers
i cant reset a password ive forgotten cause my acct. is fr
i can't reset a password XXXXX forgotten cause my acct. is free and i don't have the 4 digit cdt. card # XXXXX how can i reset one of my passwords? i've also forgotten the security question. and i don… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
Bot new computer for a friend. In C drive, users it shows my
Bot new computer for a friend. In C drive, users it shows my name as heading for documents, pictures, etc. How do I change name. I already changed administrator, but user name remains me.… read more
Pradeep
Pradeep
Software Developer
Bachelor's Degree
71 satisfied customers
i am trying to log on and my 6yr. old daughter has created
i am trying to log on and my 6yr. old daughter has created her own acct. with her own password. she can't remember it and i'm locked out. i can't change accts b/c i can't get to the main frame for win… read more
Matthew S
Matthew S
Dip. Network Engineering, TAFE SA
30 satisfied customers
I am so overwhelmed...my sbcglobal acct was suspended temporarily
I am so overwhelmed...my sbcglobal acct was suspended temporarily and now that it is back on, a few hours later, I can't get my email to come back up. It's asking for a user name and password, which I… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I lost my google acct. the other day, i forgot my user id &
I lost my google acct. the other day, i forgot my user id & password, couldn't access my acct. opened a new acct. how can i get my old acct back… read more
magtech
magtech
IT Consulting - Owner
Bachelor\u0027s Degree
276 satisfied customers
I have 2 e-mail accts.I tried to send mail to the 2nd acct ...
I have 2 e-mail accts.I tried to send mail to the 2nd acct and it says that the email acct.doesnt exist.when I go to the 2nd acct,it has mail which I can't retrieve because I forgot the password.I req… read more
the prof
the prof
computing consultant
Master's Degree
160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x