Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Cannot send r receive mail at. Laptop

Customer Question
Cannot send r receive...

Cannot send r receive mail at***@******.***

Technician's Assistant: What kind of computer do you have?

Laptop

Technician's Assistant: Have you installed any updates recently?

Yes

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
9/22/2017
Tech Support Specialist: UranIT, Network Administrator replied 10 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,418
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Do you receive any error messages when trying to send or receive?

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 10 months ago

didn't hear back from you...
Do you still require assistance on the issue?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
my e mail account was shut down for suspicious activity. i
my e mail account was shut down for suspicious activity. i couldnt send an e mail i was receiveing. i tried everything i know, i even set up a new account thinking i could receive on one and send on a… read more
Computer Expert
Computer Expert
Network Engineer
Bachelor's Degree
955 satisfied customers
I can neither send nor receive e-mail in Thunderbird, but I
I can neither send nor receive e-mail in Thunderbird, but I can send and receive in Webmail. I have two computers; one is a wireless. Both stopped sending and receiving at the same time. Sharon… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,561 satisfied customers
I use Eudora 6.2.4 for my e-mail. My e-mail address [email protected]
I use Eudora 6.2.4 for my e-mail. My e-mail address [email protected] which is RoadRunner in San Diego (not sure if my "server" is Eudora or RoadRunner --- can you tell?). when I am at home, I connect … read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
472 satisfied customers
I am using Windows 7 Home Premium Edition on a 32-bit laptop
I am using Windows 7 Home Premium Edition on a 32-bit laptop with Office / Outlook 2010 and I cannot receive or send my email. This laptop is my new one (purchased in November 2010). I am also running… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
I cannot send e-mail.I CAN receive e-mail.I have verified the server s
I cannot send e-mail. I CAN receive e-mail. I have verified the server settings as per netzero recommendations. I do have web access. I have been able to use net zero for years previously. What is dif… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
My outlook email will not send. I have talked with my internet
My outlook email will not send. I have talked with my internet service provider and all is in order...also all of my account settings are unchanged from the past when outlook worked fine.… read more
LeGin
LeGin
Unit Manager
Bachelor\u0027s Degree
13 satisfied customers
I have new laptop and havent purchased outlook software. Can
I have new laptop and haven't purchased outlook software. Can I receive outlook e mail via hotmail account?… read more
Danh
Danh
Bachelor\u0027s Degree
949 satisfied customers
Why cant I receive emails on my email address which is [email protected]
Why can't I receive emails on my email address which [email protected]? I can send but not receive.… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I cannot send emails from my hotmail account (just one of my
I cannot send emails from my hotmail account (just one of my computers; the other is ok). Thanks, Nancy [email protected]… read more
Dragonfly
Dragonfly
Vocational, Technical or Trade Scho
274 satisfied customers
My new gmail address will not receive any mail from any other
My new gmail address will not receive any mail from any other emails [email protected] Please help me make this email address work because I have all my business advertising printed with this e-mail addr… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
I have just sent a message & received a response but unfortunately
I have just sent a message & received a response but unfortunately I said bluewonder when I should have said blueyonder. Could you please reply accordingly.… read more
Sohail
Sohail
IN Engineer
Master's Degree
66 satisfied customers
WHEN I RECEIVE E-MAIL THERE IS NO NAME,SUBJECT OR DATE LISTED.
WHEN I RECEIVE E-MAIL THERE IS NO NAME,SUBJECT OR DATE LISTED. THERE IS ONLY AN ENVELOPE. I ALSO CANNOT FORWARD RECIEVED E-MAIL… read more
Linda Cintron
Linda Cintron
Bachelor\u0027s Degree
138 satisfied customers
When tethering or using Vodafone notebook cannot send e-mails
When tethering or using Vodafone notebook cannot send e-mails with the two laptops. However whin using the wireless network I am able to send e-mails. My e-mail settings are pop.ntlworld.com smtp.ntlw… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Just purchased a laptop with windows 7. My email works fine
Just purchased a laptop with windows 7. My email works fine on Live (AOL) My wife's esp is Pipex. Although settings are all correct I CANNOT get, Address book, or past emails etc. We can send. I was t… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Internet problem I can receive e-mail messages but cannot
Internet problem: I can receive e-mail messages but cannot send out any messages on Outlook (Windows XP). No problem with Internet Explorer. Any suggestions? Paul Kritzer [email protected] (NNN) NNN-NNNN… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
I cannot send e-mails from my laptop. My setting seem to be
I cannot send e-mails from my laptop. My setting seem to be set correctly. Also, where can I find my blocked or junk e-mails… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
For the past several days Ive been receiving this message
For the past several days I've been receiving this message in my email box: MAILER DAEMON @ AOL.COM Returned Mail: See Transcript for Details, I received 4 such returns this morning but these are clea… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
Hi, Ive got a Toshiba Equium laptop with Windows Vista. Ive
Hi, I've got a Toshiba Equium laptop with Windows Vista. I've set up the Windows Mail and when I press "send and receive" it will receive mail, but not send mail. I've got a Tiscali Broadband connecti… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x