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I am having trouble getting into my frontier yahoo homepage…

Customer Question
I am having trouble...

I am having trouble getting into my frontier yahoo homepage through internet explorer. I get This page cannot be displayed.

Technician's Assistant: What's the make/model of your device? How old is it?

Gateway - about 6 years old (?) Can get to Home page on Google. That is how I got to you.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Called Frontier and she went through modem lights with me and came to the conclusion I needed a new cable from modem to computer. Changed that but nothing has changed.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

When I had these issues off and on in the past, Frontier told me there are too many people in the area on the computer and I would try again later in the day and then would be able to get on. Now I am getting frustrated after 5 days.

Submitted: 9 months ago.Category: Computer
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Answered in 21 minutes by:
9/22/2017
Tech Support Specialist: ChrisC, Computer Enthusiast replied 9 months ago
ChrisC
ChrisC, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,433
Experience: Over 15 years experience as a computer technician.
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