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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 38193
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Can't get rid of myquickconverter. HP pavillion. Two days -

This answer was rated:

Can't get rid of myquickconverter
JA: What's the make/model of your device? How old is it?
Customer: HP pavillion
JA: How long has this been going on? What troubleshooting have you tried?
Customer: two days - Geek Squad checked out computer yesterday - the computer is less than a year old
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: I hope that is it

Hi,
I'm sorry about the issue. When / where does myquickconverter appear?
Did Geek Squad try to get rid of it? What did they say?
Please reply at the box below. Thank you,

Viet - Computer Tech and 3 other Computer Specialists are ready to help you

Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=57b58e6a-0e80-4328-af51-b4817da646b6
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.