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Can't send or receive e-mails. tried to this problem and…

Customer Question
Can't send or receive...

Can't send or receive e-mails. cox tried to this problem and coulden. cox said Microsoft has to give me password ***** sending and receiveing. I have never heard of that. I also have contract with the geek squad and its ood to july 2018

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Hp and windows 10

Technician's Assistant: Have you installed any updates recently?

No only what the p/c does auto.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have a contact with the geek squd.

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
9/21/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,254
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

Is there any error or message when accessing your email?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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