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Cannot find password for my google account. I just bought a…

Customer Question
Cannot find password *****...

Cannot find password ***** my google account

Technician's Assistant: Have you contacted anyone about your account?

No

Technician's Assistant: Have you installed any updates recently?

I just bought a new Samsung J7 phone and wanted to transfer the contacts from my Samsung Galaxy relay phone. The sim cards do not match. I was told I could transfer using the Google accounts. I did not remember the original account and had started a new one in my new phone. Then I found the original one in the first phone but cannot find a password ***** it.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I may not know enough for other comments.

Submitted: 11 months ago.Category: Computer
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Answered in 3 minutes by:
9/21/2017
Tech Support Specialist: Shefin, Computer Support Specialist replied 11 months ago
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,812
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Have you tried accessing your google account on your computer?

Do you have a Windows based computer with you?

Thank you.

Customer/p>
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