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I AM 84 YEARS OLD AND HAVING PROBLEMS RENEWING MY

Customer Question
I AM 84 YEARS...

I AM 84 YEARS OLD AND HAVING PROBLEMS RENEWING MY PRAGERTOPIA MEMBERSHIP? MY CREDIT CARD WAS STOLEN

Technician's Assistant: No, you can ask a one off question to try things out. What kind of computer do you have?

HP

Technician's Assistant: Have you installed any updates recently?

NO

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

YES I WANT TO RENEW MY MEMBERRSHIP WITH MY NEW CREDIT CARD

Submitted: 10 months ago.Category: Computer
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Answered in 2 minutes by:
9/21/2017
Tech Support Specialist: UranIT, Network Administrator replied 10 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

What is the issue you are having with renewing the subscription?

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Customer reply replied 10 months ago
it won't accept my accept my user names or passwords I keep trying to use all of the combinations but nothing
is working very frustrating!!!
Tech Support Specialist: UranIT, Network Administrator replied 10 months ago

Have you tried clicking on "Forgot Password"?

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Tech Support Specialist: UranIT, Network Administrator replied 10 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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