Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
I am trying to update Windows 10 and get a message:
Hello, I am trying to update Windows 10 and get a message : 0xc1900209 … read more
Domijones Manalo
Domijones Manalo
B. S. in Computer Technology
29 satisfied customers
I use Pinnacle Studio Plus (v10.7) for editing of video
I use Pinnacle Studio Plus (v10.7) for editing of video scenes captured from 8mm tapes and have stored the originals in folders within a My Videos directory on my hard drive. In Edit mode I select a f… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Microsoft Word is crashing on my computer. When I choose the
Microsoft Word is crashing on my computer. When I choose the "Save as" function the program locks up and gives me an "exception" crash. I have reinstalled Word via Microsoft's recovery process but no … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,762 satisfied customers
I have an HP ENVY that has Windows startup gone bad and
I have an HP ENVY that has Windows startup gone bad and won't restore itself. I downloaded system recovery in a USB and DVD . Tried both but not successful. I can't wipe it completely because I work a… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
1,668 satisfied customers
I have an HP ENVY5530 Printer but have up dated my computer
I have an HP ENVY5530 Printer but have up dated my computer and need to down load the software, We have since moved house and I have mispladed the printer software - is it available as a down load or … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,762 satisfied customers
I Have HP Envy running Windows 10. Some how the update
I Have HP Envy running Windows 10. Some how the update department wii only let approch from the point of view that of a Mac computer.I have never had a Mac how can I get changed over ti a Windows 10 p… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,581 satisfied customers
I am trying to remove a program. Windows goes so far than
I am trying to remove a program. Windows goes so far than locks up. I've tried using the original install CD, which has a remove function. Same result - runs like it's gonna take but then the whole pr… read more
Cody
Cody
Computer Science
2,566 satisfied customers
It suddenly won't wake up when you wiggle the mouse. Just a
It suddenly won't wake up when you wiggle the mouse. Just a black screen. The only way I can get it on is to lightly hit the on button on the tower. This just started happening today. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,691 satisfied customers
Just bought a new HP laptop with Windows 10 and lost my
just bought a new HP laptop with Windows 10 and lost my password. there's no message on how to reset it. Also there's a message saying I can take a picture of my face and won't have to use a password … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,162 satisfied customers
I need help getting my hp envy 5530 wireless printer hooked
I need help getting my hp envy 5530 wireless printer hooked up to mt chrome book … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have an Envy and my Fingerprint SimplePass is giving me an
I have an Envy and my Fingerprint SimplePass is giving me an error. a referral was returned from the server" Can you help?… read more
Randy IT Tech
Randy IT Tech
3,525 satisfied customers
Ive uninstalled my purchased version of Adobe Acrobat X Pro.
I've uninstalled my purchased version of Adobe Acrobat X Pro. I'm trying to reinstall it, but the installation keeps aborting. It aborts because there is a locked directory that installation needs to … read more
Qin Xia
Qin Xia
Master's Degree
891 satisfied customers
I have spent nearly a week rebuilding my PC after a crash.
I have spent nearly a week rebuilding my PC after a crash. I have been able to get most everything back up with one glaring exception - MS/ACCESS 2003. I have the original install CD for Office 2003 a… read more
Arty
Arty
Senior Administrator
Bachelor's Degree
544 satisfied customers
Good Afternoon; I have a Windows 7 machine and am using Mcafee
Good Afternoon; I have a Windows 7 machine and am using Mcafee Total Protection for Firewall and Virus protection. I also have a networked Home Server that is having some problems so Mcafee tech suppo… read more
DRobertson
DRobertson
Owner/Technician
Associate Degree
721 satisfied customers
when i search for a folder, it comes up and i can see the directory
when i search for a folder, it comes up and i can see the directory , e.g., C\user\family file. however, when i try to click through the directory i click C, then user, then i don't see "family" i fee… read more
Computer2010
Computer2010
Software development
Bachelor's Degree
418 satisfied customers
Hi Ive used Outlook Express for years, but just switched
Hi: I've used Outlook Express for years, but just switched to Outlook 2007 on the same computer running XP Pro. I downloaded the MS Personal Folders Backup utility and it installed with no problem. Wh… read more
Computer2010
Computer2010
Software development
Bachelor's Degree
418 satisfied customers
I am unable to install Windows Live Messenger because I aborted
I am unable to install Windows Live Messenger because I aborted the installation the first time I tried it… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I am using a ScanJet 3300C scanner and I am getting an undefinded
I am using a ScanJet 3300C scanner and I am getting an undefinded error message 2117. What is that and how do I fix it?… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,260 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x