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On 9/20/2017, I received a text w/sound concerning how my…

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On 9/20/2017, I received...

On 9/20/2017, I received a text w/sound concerning how my computer was at high risk for a virus. I was to get in touch w/Windows Technical Support Administrator at a toll free 855 number. I was not to shut off my computer!! I immediately shut down, signed off my computer. So far, I have not received that message on 9/21. Was the message for real? Thanks.

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

HP all in one desktop, windows 10, intel

Technician's Assistant: Have you installed any updates recently?

Yes, on 9/20/2017, I updated my windows 10.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not yet

Submitted: 11 months ago.Category: Computer
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Answered in 3 minutes by:
9/21/2017
Tech Support Specialist: Dan, Computer Support Specialist replied 11 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,598
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and thank you for your question. I look forward to assisting you today. No this was a scam. Are you currently using any antivirus software?

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