Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Fkratochvil, fkratochvil IPad got loged out of collector…

Customer Question
Fkratochvil Technician's Assistant: What...

Fkratochvil

Technician's Assistant: What kind of computer do you have?

Fkratochvil IPad got loged out of collector this AM can not log back on n with old pw (DSAT1) used since Cal Fires 3 years ago need new pw

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
9/21/2017
Tech Support Specialist: Richard, Computer Specialist replied 11 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Can you tell me please exactly what happens when you try to sign in again?

Please let me know

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I'm having trouble getting my firefox settings back, The
Hi I'm having trouble getting my firefox settings back … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I've has an iPad missing for almost two years since April of
I've has an iPad missing for almost two years since April of 2016. I just found it but the activation is locked. I can't remeber the email and password ***** set it up on since it's been so long.. I h… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My computer started opening in safe mode. I changed the
My computer started opening in safe mode. I changed the computer PW some time ago and cannot remember what it was … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I am a subscriber to NBC sports live Gold cycling and track
I am a subscriber to NBC sports live Gold cycling and track and Field world events. My subscription is automatically renewed and is valid. Both yesterday and today I am unable to log in to the cycle e… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Count has been suspended. I don't know what I need to do.
Count has been suspended. I don't know what I need to do … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I forgot my yahoo user I'd password n also I do not access
I forgot my yahoo user I'd password ***** also I do not access my mobile phone. Should I give give u my new number so you can verify with me . 33###-##-####… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I have a Winbook Tablet my son gave me awhile ago when I was
Hi. I have a Winbook Tablet my son gave me awhile ago when I was with Verizon. Now I'm with Time Warner Cable/Spartan. I can't get passed the***@******.*** and then having to put my password ***** tha… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
Time user - auto log-in using Win 10. Bought new laptop.
Long time user - auto log-in using Win 10. Bought new laptop. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
For the life of me, I cannot get onto my Skype account. I
for the life of me, I cannot get onto my Skype account. I haven't been on it for a very long time....none of what I think my user and pw's are, nothing works. Ive tried on my phone, my ipad and comput… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Trying to coordinate a new password with iMac, iPhone, iPad,
Trying to coordinate a new password ***** iMac, iPhone, iPad, and iCloud. Going crazy. IPhone keeps telling me to sign into the iTunes Store, but doesn't recognize the new PW. And won't take no for an… read more
Jon
Jon
Bachelors Degree
726 satisfied customers
Happy New Year! I bought an Insignia - Roku TV from Best
Happy New Year! I bought an Insignia - Roku TV from Best Buy. I need a new password ***** I can hook it up. I have used several of my old passwords to no avail. My 1st PW was yhmjr5wgcb9vsb. It was la… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
How can I access the homepage I have Read more: http://www.justanswer
How can I access the homepage I have had for years? I am now sent to a brand new page with no photos or anything from my original page.… read more
Michael Norman
Michael Norman
Director of Technology
Master of Business Administration
78 satisfied customers
I canot log out of face book on this computor. I log in and
I canot log out of face book on this computor. I log in and get a blank white page. I did log in on another computor with no problems. Any ideas?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I have original iPad and am fairly illiterate I was doing
I have original iPad and am fairly illiterate I was doing ok till I tried to install a new app and was prompted to give google pw--the one I thought it was turned out to be wrong pw so I changed the p… read more
Richard
Richard
Computer Specialist
47,537 satisfied customers
hey my friend made me and account a few year back think like
hey my friend made me and account a few year back think like 06 i cant member my password XXXXX the answer to the security questions i think it might of been hack n i got stuff going there and i need … read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I cant get a connection to my movie collector program. How
I can't get a connection to my movie collector program. How do I solve the problem of my fire wall preventing my program to connect?… read more
ehabtutor
ehabtutor
C.E.O
Bachelor\u0027s Degree
12 satisfied customers
Hi. We have 75Cals for Microsoft Small business server. We
Hi. We have 75Cals for Microsoft Small business server. We are growing and need to upgrade to Microsoft Server & Exchange. Can you please answer the following questions? 1. Can we upgrade our existing… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I installed a new n+n300 router and since that ponit internet
I installed a new n+n300 router and since that ponit internet explorer has had issues connecting to various web sites. I think the router is working properly but I can tell why I'm having the connecti… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x