Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I have forgotten my email password or the one that I thought…

I have forgotten my...

I have forgotten my email password ***** the one that I thought was my password ***** not work.

Technician's Assistant: When did you last reset your username and password?

1 year ago

Technician's Assistant: Have you installed any updates recently?

Not sure

Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
9/21/2017
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 945
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
Having trouble with which email service?

How long has this been an issue?

Ask Your Own Computer Question
Customer reply replied 10 months ago
About 2 months
Customer reply replied 10 months ago
Please tell me how to reset my password ***** I have forgotten my original password

which email provider is it?

Ask Your Own Computer Question
Customer reply replied 10 months ago
CenturyTel.net

is it centurlink or centurtel how do you access your email from the computer browser or email software like Outlook?

Ask Your Own Computer Question
Customer reply replied 10 months ago
I want to be able to access my email from a remote site through centurylink cloud server. I am not having any problems with my email when accessing it by my home computer.

you are saying you dont find any problem accessing your email from home and you want to access your email from a remote locations which you need help with is that right?

Ask Your Own Computer Question

how do you access email from home do you open the email on the webbrower or using some email client software?

Ask Your Own Computer Question
Customer reply replied 10 months ago
I think we are using Microsoft email program at home to access our email

let me know your full email address let me check if there is a web mail facility available for your email service or not.

Ask Your Own Computer Question
Customer reply replied 10 months ago
My question is still where on centurylink web page do I find how to create a new password ***** I have forgotten the old. My email address is ***@******.***

i will provide you with that information

Ask Your Own Computer Question
Customer reply replied 10 months ago
Thank you
Ask Your Own Computer Question

you can reset your email password ***** the link just given

Ask Your Own Computer Question

let me know if there is anything that i can help you more on this.

Ask Your Own Computer Question
Customer reply replied 10 months ago
The website asks for my current password ***** also says log out and go to forgot password, but I don't know where to locate that info

do you want me to remote connect and walk you through the steps

Ask Your Own Computer Question
Customer reply replied 10 months ago
That would be helpful if there is no additional charge

ther is a charge of $39 but i will not charge you for todays remote service.

Ask Your Own Computer Question
Customer reply replied 10 months ago
Sounds good. Let me know what I need to do on my end

i am sorry i had a disconnect from my internet now i am back

Ask Your Own Computer Question
Ask Your Own Computer Question

click on the link, you will see a page opens scroll down down and click on I Agree button
it will install Elsinore which is the remote assistance tool once its installed i will be connected to your screen

Ask Your Own Computer Question
Customer reply replied 10 months ago
I tried a different password ***** it accepted my change in password. Let me see if I can get access and then I will get right back to you

sure you do take your own time.

Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 945
Experience: Resolution Specialist at Wipro Bpo Services
Verified
Moses C and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 10 months ago
I think we have it`!!!!! Thanks for your help

Thanks for using this service. Good day.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Moses C Your Own Question
Moses C
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 945
945 Satisfied Customers
Experience: Resolution Specialist at Wipro Bpo Services

Moses C is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am trying to access my skype account but the questions
I am trying to access my skype account but the questions that I am asked are rediculous for an occasional user. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
997 satisfied customers
I have an email account I have bought a new kindle as my old
I have an email account***@******.*** I have bought a new kindle as my old one stopped working I cannot get my email as have forgotten password. Could you advise me how to change password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
I bought my husband an iPad a few years ago and he never
I bought my husband an iPad a few years ago and he never used it and has forgotten passwords used to set it up. I cannot get in to it to use it myself and need to deactivate and change password … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
720 satisfied customers
I have 2 emails both with google the one that is my id
i have 2 emails both with google the one that is my id userword never accept my password ***** have NOT forgotten it but everytime i put my new password ***** that i wrote up i tdoes not accept so aft… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am trying to set up Skype as we have forgotten our Skype
I am trying to set up Skype as we have forgotten our Skype password … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I forgot my email password, maybe 2 years ago, I am a sub, I
I am not sure if I used my first or middle name as my id… read more
Mr.Med
Mr.Med
1,188 satisfied customers
E bay in years i nhave forgotten my user name and password
e bay in years i nhave forgotten my user name and password ***** i start from the begining as if i'm a new user … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Hi Mary, I have forgotten my password. I put in one that
Hi Mary, I have forgotten my password. I put in one that I thought was rigfht but it wasn't. How can I get a new one?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
How many times can I use Skype? I think I lost my passcode
How many times can I use Skype? I think I lost my passcode years ago. Should I just get another one? Marion Dunn [email protected]… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Hi. A friend set up my e-mail a few years ago & have now been
Hi. A friend set up my e-mail a few years ago & have now been asked to sign in. What I thought he used for the password XXXXX match.… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I can not open up my yahoo e-mail. Not to long ago I was
I can not open up my yahoo e-mail. Not to long ago I was required to change my password. I did. I was recently asked to provide that password XXXXX I've forgotten what it is. I indicated that I have f… read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
I need my password emailed to me, but it has not happened for
I need my password XXXXX to me, but it has not happened for two days now. my email [email protected] and is a new one. Please send my password XXXXX me, or at least allow me to put one in and change it… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
i can not remember my user name for my gmail account. i set
i can not remember my user name for my gmail account. i set it up with verizon about a year ago. all my contacts are there. can you help me… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I have a hotmail account called [email protected] which
I have a hotmail account [email protected] which I am unable to open as I have forgotten my password, this is a new password XXXXX I had made a few days ago, I should have written it down I know, b… read more
Computer Engineer
Computer Engineer
Master in Computer
318 satisfied customers
I have forgotten my password. I have had several, but I can
I have forgotten my password. I have had several, but I can remember Romillie and windward, maybe Nettie (my Mom's name) Can you help?… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
Im not sure you can help, but I have a Dell 4550 and I need
I'm not sure you can help, but I have a Dell 4550 and I need help getting into my hotmail. They have sent me a new password XXXXX email, which is silly, since I can't open my hotmail. I have forgotten… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
I have forgotten my password, I do not remember my security
I have forgotten my password, I do not remember my security question or the credit card# XXXXX set this up with 15 years ago. How can I reset my password?… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
I register my domain name (www.eflyermedia.com) with google
I register my domain name (www.eflyermedia.com) with google almost a year ago. I have lost my paper work with my user name and password XXXXX need help retrieving this information so I can renew my do… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x