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I am away from my home with my laptop trying to use Skype to…

Customer Question
I am away from...

I am away from my home with my laptop trying to use Skype to make a call back hime, but the security does not recognize my current location. I cannot remember my microsoft login in or password

Technician's Assistant: Have you checked your Internet connection?

I live in NE Texas, but am in Mexico right now. I have been using facebook and my email on yahoo but normally do not use the microsoft. evidently the Dell Tech rep used microsoft to help me set up my account on skype

Technician's Assistant: Have you installed any updates recently?

Yes updates installed this morning when I logged on

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No I just nee help to recover my microsoft login and password

Submitted: 10 months ago.Category: Computer
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Answered in 5 minutes by:
9/21/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 10 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,003
Experience: Resolution Specialist at Wipro Bpo Services
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