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I cannot log into my gmail account from my laptop. I go

Customer Question
I cannot log into...

I cannot log into my gmail account from my laptop. I go through the verification process, but it still does not work since I do not know when I opened the account.

Technician's Assistant: How long have you had this issue with your Gmail account?

Since I got my new phone, about a week. The wierd part is that I can access my gmail from my phone but not from my laptop

Technician's Assistant: Have you installed any updates recently?

The phone is constantly installing updates. I am not sure if the laptop has installed updates. My gmail address is [email protected]

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No. It does not accept my password

Submitted: 10 months ago.Category: Computer
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Answered in 2 minutes by:
9/21/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 10 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 996
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
What exactly are you having trouble with gmail?

Are you able to get into gmail on your phone

How long has this been an issue?

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