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I can not open my Hotmail. I am getting an (Something went…

Customer Question
I can not open...

I can not open my Hotmail. I am getting an (Something went wrong ERROR)

Technician's Assistant: How long have you had this issue with your Hotmail account?

About 2 weeks and I can open the mail on my phone, just not computer

Technician's Assistant: Have you installed any updates recently?

Each time I start the computer, there is an update and it should be auto

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

NO, Can't think of anything

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
9/20/2017
Tech Support Specialist: Shefin, Computer Support Specialist replied 11 months ago
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,803
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Can I access your computer remotely and check the issue?

May I know the operating system you are using? Is it Windows 7?

Thank you.

Customer/p>
Ask Your Own Computer Question
Customer reply replied 11 months ago
10 0r 13
Tech Support Specialist: Shefin, Computer Support Specialist replied 11 months ago

Hi,

Can I access your computer remotely and check the issue?

Thank you.

Customer/p>
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