Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Have been trying multiple time, to signin. Won't accept

Customer Question
Andy:have been trying multiple...

Andy:have been trying multiple time, to signin. Won't accept could not change pwd. Pls go to account***@******.*** and set pwd to Rhall246

Technician's Assistant: Have you contacted anyone about your account?

Impossible to contact any live person on yahoo until I found you

Technician's Assistant: Have you installed any updates recently?

Tried to redo pwd always fail. Pls fix my account

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Noipe; Judt get me my email nope just get me back into my email

Submitted: 10 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
9/20/2017
Tech Support Specialist: Shefin, Computer Support Specialist replied 10 months ago
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,780
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the operating system you are using? Is it Windows 7?

Can I access your computer remotely and check the issue?

Thank you.

Customer/p>
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Help please my yahoo account was hijacked from my phone and
Help please my yahoo account was hijacked from my phone and now I yahoo does not recognize my account … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have finally received a new temp password for my account.
I have finally received a new temp password ***** my account. the paper says to log on to att.com/customerservice to set it up but it goes to another company. Help! … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I cant get into my yahoo email on either my phone or
i cant get into my yahoo email on either my phone or computer … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Can't log onto my account. No can't find anyone at yahoo to
Can't log onto my account JA: Have you contacted anyone about your account? Customer: No can't find anyone at yahoo to contact JA: Have you installed any updates recently? Customer: Nope JA: Anything … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
i lost my phone and i recieved all my mail threw my phone,now
i lost my phone and i recieved all my mail threw my phone,now im on the computer and i cant get to my email i think the person who found it change my pass word wht can i do… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Can not get into yahoo mail. Will not recognize password
Can not get into yahoo mail. Will not recognize password XXXXX queation answers. PLEASE ASVISE HOW TO FIX OR REDO NEW PASSW & QUESTIONS ph:9 [email protected]… read more
Cris
Cris
62 satisfied customers
I received an email to me from me stating that I had lost my
I received an email to me from me stating that I had lost my passport, was stranded in Spain and needed $2600 Euro. Several contacts from my contact list received the email. In addition, my previous e… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
My email account hasnt been able to send out since Thursday
My email account hasn't been able to send out since Thursday and I can't seem to get an answer through the yahoo system....I have done everything on the website help...it says there is suspicious acti… read more
Cris
Cris
62 satisfied customers
I have been trying to change my password for more than 1 week
I have been trying to change my password XXXXX more than 1 week and it always says it will send an email to another account, but I never get the email. Can we try sending the link to change my passwor… read more
Linda Cintron
Linda Cintron
Bachelor\u0027s Degree
138 satisfied customers
I think my Yahoo account may have been compromised. My uid/pwd
I think my Yahoo account may have been compromised. My uid/pwd no longer works. Have tried Yahoo's online help, keying in graphic codes etc. - all blocked. May have been phished. Help?… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
My wife has a restraining order on me and has my laptop. She
My wife has a restraining order on me and has my laptop. She does not computer. I can't remember Yahoo signin ID or password XXXXX I used Last Pass to do that. I ad account infor correct to get ID, bu… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I lost my yahoo email address all my contact are on my yahoo
I lost my yahoo email address all my contact are on my yahoo email address not btinternet.com.How can i sign in and get my contact back please help… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have yahoo email coming into Micorsoft Outlook - I have problems
I have yahoo email coming into Micorsoft Outlook - I have problems periodically with them fighting eachother. Right now, I can receive emails on my computer but cannot SEND emails - only on my Blackbe… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
My yahoo account was hacked yesterday [email protected] They changed my PW and s
My yahoo account was hacked yesterday [email protected] They changed my PW and secret questions, so I can't access to reset. Please help immediately. My friends are being asked for money. Thank you, Ju… read more
Andy
Andy
Computer Consultant
MS Electrical Engineering
5,316 satisfied customers
how can i keep my yahoo mail site w/files, etc., and get a
how can i keep my yahoo mail site w/files, etc., and get a yahoo address for it? verizon has shut my yahoo down -- i want to KEEP yahoo mail. thanks… read more
J Tech
J Tech
3 years towards bs in computer sci
928 satisfied customers
I have downloaded the old version of Yahoo messenger - whatever
I have downloaded the old version of Yahoo messenger - whatever ID and pasword I put in it doesnt seem to like and it has now locked me out of the account? Can you advise or HELP!… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
i forgot my password and am unable to reset it...could anyone
i forgot my password XXXXX am unable to reset it...could anyone pls help me in sorting out ths problem..pls… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
someone keeps getting into my wifes Yahoo account - attaching
someone keeps getting into my wife's Yahoo account - attaching her email as a second contact and then change the password XXXXX security questions. She has done this to several accounts - I need Yahoo… read more
KShew_DBA
KShew_DBA
Multiple Certifications
110 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x