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I have a Logitech marble t-cl13 mouse. I'ts pretty old,

Hi Pearl. I have...
Hi Pearl. I have a Logitech marble t-cl13 mouse. I'ts pretty old, obviously, but it worked well until just the last few days. It just gets slower and slower now, and I have switched to a backup mouse. I am wondering if it would help to install a new driver, or whether it's a hardware problem.
JA: How much experience do you have with this particular machine?
Customer: With the mouse?
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: Windows 7
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: it's an OptiPlex 780. I got it last winter. I put in a new hard drive, and it works well.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No, I don't know what the expert will want to know.
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Answered in 2 minutes by:
9/20/2017
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,121
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. The first thing you might want to try is uninstalling the original driver and let it reinstall again. Please let me know if you need assistance and I would be happy to help you with that.

Ask Your Own Computer Question
Customer reply replied 2 months ago
OK I am signed in now. I will do as you suggest. Thanks.

Okay. Let me know if you have problems or need assistance.

Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,121
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified
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Dan
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,121
2,121 Satisfied Customers
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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