Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I'm trying to download Media player for windows 10. However,

I'm trying to download...

I'm trying to download Media player for windows 10. However, Norton comes up telling me it shut it down, I am wondering if where I am trying to download it for is sick?I

Technician's Assistant: Just to clarify, what's the make and model of your computer? What version of Windows are you running?

Acer and windows 10

Technician's Assistant: Have you installed any updates recently?

No only Norton appl 2 mths ago

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No I just want to get media player. I got a new vehicle last Friday and now they don't come with CD players so I will have to use youtrube and put my music on a external hard drive

Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
9/19/2017
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,208
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question

Windows Media Player is already installed on Windows 10, You don't need to download or reinstall it.

Thank you

Ask Your Own Computer Question

Do you still need help with this issue please?

Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,208
Experience: Networks & Security Engineer
Verified
Mr.Med and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 10 months ago
no I'm good thanks

Please Click on the following link : http://www.justanswer.com/remotedesktop/join.aspx?Session=c15d1948-aa2e-46b3-8af9-6854335851b0

and click "I agree" button to Join the remote session, then a remote file will be downloaded.

Open and run the remote file from your downloads (press CTRL + J to open up the Downloads window).

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mr.Med Your Own Question
Mr.Med
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,208
2,208 Satisfied Customers
Experience: Networks & Security Engineer

Mr.Med is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I use an HP Pavilion PC with Windows 7. In addition to Windows
I use an HP Pavilion PC with Windows 7. In addition to Windows Media Player, my PC had HP Media Smart programs, i.e. HP Music. Moreover, I use an iPhone and loaded iTunes to sync and charge my phone. … read more
jstinehelfer
jstinehelfer
IT Administrator/Election Technician
High School or GED
174 satisfied customers
windows media player question, I am trying to transfer music
windows media player question, I am trying to transfer music files from windows media player to an external hard drive (ie I don't want lots of music files on my hard drive because I will not be playi… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
9 satisfied customers
I erased music albums from my WMP, by mistake, and now I cant
I erased music albums from my WMP, by mistake, and now I can't get my CDs to rip. I have an external hard drive with alll the albumn on it.I was wondering if you could help me get the music from the e… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
i am trying to download cds to my hard drive, and haven;t been
i am trying to download cds to my hard drive, and haven;t been able to do it . What is the first thing i should try?… read more
Kevin
Kevin
Self Employed Network Consultant
High School or GED
1,943 satisfied customers
Hi my name is XXXXX XXXXX up my data from my old computer
Hi my name is XXXXX XXXXX up my data from my old computer Dell Vistro 200 and then tried to retrieve it on my new computer Dell inspirion one...i found my desktop files and my pics and my documents bu… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I have a new MAC notebook with about 15GB of music loaded into
I have a new MAC notebook with about 15GB of music loaded into itunes. However my Zune HD is not compatible with MAC. Using bootcamp I also have Windows 7Professional loaded onto the notebook and I wi… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
Media player options. Rip music to this location box is empt
Media player options. Rip music to this location box is empty. Change location cue does not respond. How do I get the change locations cue to respond? Thank you.… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I am using windows 7. Microsoft media centre says it cannot
I am using windows 7. Microsoft media centre says it cannot rip my CDs. On the rip o be able to Settings it doesn't show a path for my files. When I click the CHANGE button nothing happens. My files a… read more
Dharmendra
Dharmendra
Master\u0027s Degree
275 satisfied customers
My windows media player isnt reading any CD and DVD. Also
My windows media player isn't reading any CD and DVD. Also it's not playing music and video files saved to the hard drive, however it(windows media player) plays music and video files saved to the des… read more
bineesh
bineesh
System Support Engineer
Bachelor's Degree
504 satisfied customers
I have an ACER Travelmate 5520 2 years old and the cd, DVD
I have an ACER Travelmate 5520 2 years old and the cd, DVD player has stopped playing ( the disks spin round) but the sound has been lost, also it will not 'burn' or 'rip' music, photos etc. I have tr… read more
lifesaver
lifesaver
Computer Software Engineer
Bachelor's Degree
4,288 satisfied customers
I cannot get my external cd-rom to playback videos or music
I cannot get my external cd-rom to playback videos or music on my netbook with windows 7 home premium. The drive is installed and says its working properly, but playback is not recognized by media pla… read more
Nalosin
Nalosin
Computer Support Specialist
High School or GED
884 satisfied customers
Windows Media player 11 will search for media files but does
Windows Media player 11 will search for media files but does not transfer them. I have used the troubleshooting guide article 925718 to empty the cache file but it makes no difference. Now what?… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I want to use Play Movie but when I put DVD in tray I hear
I want to use Play Movie but when I put DVD in tray I hear whirring sound but movie does not begin to play. I tried two different DVDs and neither one works. How do I get this option to work?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
In trying to use Windows Media Player, I am trying to sync
In trying to use Windows Media Player, I am trying to sync my music to an SD Card. I have done it in the past using Windows Media 10. I installed the 11 version and from that point I have been unable … read more
Billy A
Billy A
Bachelor\u0027s Degree
15 satisfied customers
Cant burn CDs that will play on my Bose home radio or
Have a Dell Inspiron-530 computer and am using Roxio creator 2009 as my CD creator program. When I burn a music CD-R Memorex disc the screen says CD burned successfully, byt when I try to play it on t… read more
Austin Atkins
Austin Atkins
Masters student - Physics
Bachelor\u0027s Degree
394 satisfied customers
I would like to copy music CDs to an external USB hard drive
I would like to copy music CDs to an external USB hard drive so I can get rid of the actual CDs and save storage on my bookshelf. (I live in very cramped surroundings.) I have a laptop running Windows… read more
Justin
Justin
Software Engineer
52 satisfied customers
My YP-S3JAB MP3 player is no longer connecting to the samsung
My YP-S3JAB MP3 player is no longer connecting to the samsung Media Studio so i cannot tranfer any music/podcasts.… read more
Triv
Triv
Vocational, Technical or Trade Scho
22 satisfied customers
Can I move Windows Media Player off my C Drive to an ...
Can I move Windows Media Player off my C: Drive to an External Hard Drive (F:) and it work normally? If yes, please explain how to do.… read more
Claws224
Claws224
CIO
5,160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x