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I am trying to set up my webmail in Outlook 2016 but it only…

I am trying to...

I am trying to set up my webmail in Outlook 2016 but it only pulled in my inbox, not my other folders. I need all my folders and saved e mails, how can I do that?

Technician's Assistant: How long has this been an issue?

I just installed Office 365 today.

Technician's Assistant: Have you installed any updates recently?

No, new comuter, new Office subscription.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I set up the server options as IMAP.

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Answered in 5 minutes by:
9/19/2017
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 17,651
Experience: Over 10 years of professional experience.
Verified

Hello,
I am the person that will be helping you today.

I must ask a question or two before we begin. Before we begin, please, understand that responding to my questions does not cost more. Also, me responding does not cost more.

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.

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Customer reply replied 5 months ago
BlyeHost webmail
footscientific.com
Customer reply replied 5 months ago
Bluehost, sorry, typo

Thank you for the update. May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 17,651
Experience: Over 10 years of professional experience.
Verified
Jason Jones and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 5 months ago
ok

Thank you. Let's begin the remote help session now.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 23 and click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

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Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

On this website, I am an expert in each of the following categories listed below:
- Computer
- Networking
- Mac
- Printer
- Cell Phones
- E-Readers
- Android Devices
- Laptop
- Computer Hardware
- Software
- Email
- Microsoft Office
- Smartphones
- Office Equipment
- Programming
- Consumer Electronics

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

http://JasonFixedit.com

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Jason Jones
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 17,651
17,651 Satisfied Customers
Experience: Over 10 years of professional experience.

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