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Just changing password. Don'r need chat, thanks. username…

Customer Question
Just changing password. Don'r...

Just changing password. Don'r need chat, thanks.

Technician's Assistant: When did you last reset your username and password?

Username never. Chat rep. changed my password ***** me 20 minutes ago and told me to change it.

Technician's Assistant: Have you installed any updates recently?

No. Just let me change the password.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thanks.

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
9/19/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,219
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,
I'm sorry about the issue. What kind of password ***** ***** such as email password, etc.?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please reply at the box below. Thank you,

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

What's the make / model of your computer?

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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