Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Forgot password, a few months ago, no, I have tried the

Customer Question
Forgot password Technician's Assistant:...

Forgot password

Technician's Assistant: When did you last reset your username and password?

A few months ago

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have tried the recovery but did not work

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
9/19/2017
Tech Support Specialist: Jeffrey B,
 replied 11 months ago
Jeffrey B
Category: Computer
Satisfied Customers: 1,027
Experience: ICT Support 1/2/3/ Line at Peopleware
Verified

Hello and welcome.

My name is***** will be assisting you today.

So to clarify from what are you trying to recover your password?

Kind regards,

Jeffrey

Ask Your Own Computer Question
Tech Support Specialist: Jeffrey B,
 replied 11 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jeffrey B Your Own Question
Jeffrey B
Jeffrey B
Jeffrey B
Category: Computer
Satisfied Customers: 1,027
1,027 Satisfied Customers
Experience: ICT Support 1/2/3/ Line at Peopleware

Jeffrey B is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Forgot password to my. Acer laptop. E2 vision AMD. Last did
Yes, last did updates 2 months ago and couldnt get back into gmail, so I created a new account. but really need to get back the old one … read more
John Holland
John Holland
Bachelor\u0027s Degree
20 satisfied customers
I forgot my password on my I pad. A few months ago
I forgot my password ***** my I pad JA: When did you last change your password ***** Apple ID? Customer: A few months ago JA: Did you try resetting through Apple's online account reset tool? Customer:… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I forgot my password for yahoo mail.. I don't have the phone
I forgot my password ***** yahoo mail.. I don't have the phone number on the account anymore … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Change my password on 16 Apple phone. 6 months ago
change my password ***** 16 Apple phone JA: When did you last reset your username and password? Customer: 6 months ago JA: Have you installed any updates recently? Customer: No JA: Anything else you w… read more
Andrew Harris
Andrew Harris
Consultant
74 satisfied customers
FORGOT PASSWORD, TRIED USING THRE SEND CODE TO IPHONE DRILL,
FORGOT PASSWORD, TRIED USING THRE SEND CODE TO IPHONE DRILL, BUT THE PHONE KEEPS SAYING "USE A CCOUNT RECOVERY … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Forgot my password, username a few hours ago, no, nothing
forgot my password JA: When did you last reset your username and password? Customer: username a few hours ago JA: Have you installed any updates recently? Customer: no JA: Anything else you want the C… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I forgot my skype password and I've tried to get in too many
I forgot my skype password ***** I've tried to get in too many times; also need to delete other skype names … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I forgot my password for, I forgot my password for
gmail lost my password '*****@******.***' a few months ago and when I called they suggested I create a new password ***** I did '*****@******.***'. Since then emails coming in have been sporadic for both emails. I guess gmail recovered my old mail 'bentleykins2' but I most mails at both 1 and 2 have been sporadic. No updates other than this info has have been installed. … read more
Mr.Med
Mr.Med
1,223 satisfied customers
I forgot my password and the phone number they show, when
I forgot my password ***** the phone number they show, when asking me to verify is totally bogus. Never was our phone #. Can't get anywhere. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I forgot my password, so I can't get my email. A few months
Yes. My email is***@******.***, bit I've received a massage that aol doesn't recognize my acc't.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Hat you can help me. I cannot get into my yahoo account
hat you can help me. I cannot get into my yahoo account because i forgot my password. Everytime i try to set up a new password ***** goes to my old phone number which i no longer have access to. I rea… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I am locked out of my ZTE AVID 828 smartphone. My e-mail
I am locked out of my ZTE AVID 828 smartphone. My e-mail address is***@******.*** with recovery phone #***-***-**** Not sure of my g-mail address. It may be***@******.***. Help … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My samsung want into a reset mode and it want let me in the
My samsung want into a reset mode and it want let me in the phone without a password. Forgot my google password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Forgot password for email [email protected] .it has been over
Forgot password ***** email [email protected] JA: When did you last reset your username and password? Customer: .it has been over several months JA: Have you installed any updates recently? Customer: Ye… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Sbcglobal.net email will not accept my password. Another
sbcglobal.net email will not accept my password. Another device doesn't work also. was also getting mailer daemons over the last few weeks that I didn't send. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I forgot my yahoo password and my mobile number has since
I forgot my yahoo password ***** my mobile number has since changed for a code to be sent to … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
For months now, I have been trying to get into my email. My
For months now, I have been trying to get into my email. My password ***** ***** working. I have tried contacting you, but nobody ever helps me :( How do i get a new password? Rita casper … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I purchased an HP M7-1078ca a few months ago and I lost everthying
I purchased an HP M7-1078ca a few months ago and I lost everthying on it a few days ago. It did not come with a windows 7 disc so how do I get my OS back? Heres what happened. I downloaded Adobe Profe… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x