How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask UranIT Your Own Question
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 508
Experience:  Network and System Administrator, IT Consultant
Type Your Computer Question Here...
UranIT is online now
A new question is answered every 9 seconds

I received an email from Gamestop last night stating that my

This answer was rated:

I received an email from Gamestop last night stating that my account had been locked for 30 minutes due to too many invalid login attempts. I haven't logged in to their website in over a year, so it was most likely a hacking attempt. I changed my password ***** their website 15 minutes after the notification email, and double-checked and made sure that the account didn't have any credit or debit card numbers attached to it. I also changed my email password ***** to be safe. They weren't the same password, but I'm paranoid so I changed them both anyway. Is there anything else I can do, or is there anything else I should change to be safe? And is there anything else I should be concerned with? I also attempted to call their customer service line, but I was on the phone for 30 minutes and eventually had to give up.

Hello and thanks for using I am Serge and I will try my best to assist you.

Changing password ***** ***** sufficient,

Also, make sure you have updated Antivirus and Anti-malware software and scan your PC weekly

UranIT and 6 other Computer Specialists are ready to help you