Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I need reset my password, due to it being saved on my old…

Customer Question
I need reset my...

I need reset my password, due to it being saved on my old computer and I have a new cell phone and computer as a result of me forgetting my password.

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

My old computer's operating system is windows vista and my new computer is HP windows10

Technician's Assistant: Have you installed any updates recently?

Yes, password ***** for my new computer, which I am using now.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I previously you to help me reset my password ***** cell phone number for***@******.*** which I have had for years

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
9/19/2017
Tech Support Specialist: Dustin, Computer Support Specialist replied 11 months ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,274
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Ask Your Own Computer Question
Tech Support Specialist: Dustin, Computer Support Specialist replied 11 months ago

Can you still sign into yahoo on your old Vista computer? Or on any device or computer? Please be clear and detailed and clear in your response, thank you.

It may be a bit simpler and easier if you and I connect through a secure remote assistance. With that, I will be able to connect to your computer from here and work on repairing the issue personally. This can save a lot of time and if your not very fluent with computer repairs this is the best option.

Our secure remote assistance is guaranteed meaning if I cant solve the issue then you will be entitled to a full refund of all fees. Would you like to try a remote assistance session or would you prefer to continue via written support alone?

Thank you for your response,

Dustin S

Ask Your Own Computer Question
Tech Support Specialist: monina-cssm,
 replied 11 months ago
monina-cssm
Category: Computer
Satisfied Customers: 0
Verified
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you.
(http://www.justanswer.com/computer/aos98-need-reset-password-due-saved-old.html).
Thank you, ***** Support Team.
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dustin Your Own Question
Dustin
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,274
14,274 Satisfied Customers
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller

Dustin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I need help getting into my yahoo email since my phone
I need help getting into my yahoo email since my phone number has changed and I can not up date it on my phone which I am currently signed into … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I can't log into Facebook. I don't know why my passwords
I can't log into Facebook. I don't know why my passwords arnt working, or why it has gone back to my old phone number that I don't have access to. I make another account so I could see how my privacy … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I had my account locked, due to someone trying to access my
Hi, I had my account locked, due to someone trying to access my account. So I'm trying to reset password, but old password ***** auto saved YEARS,ago & I can't remember it. So locked out. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I forget my password and had a old cell number that I can
I forget my password ***** had a old cell number that I can remember I had to make a new email account but I need to get my old email password ***** can I get it to work on my new Apple iPhone … read more
Justin Johnson
Justin Johnson
Owner
2,419 satisfied customers
I can only receive limited SMS. For example I cannot get
I can only receive limited SMS. For example I cannot get security codes from banks. I could previously. The phone is quite new. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
Cant reset my password i forgot it. Have new phone number
2yrs ago but forgot password ***** downloaded to new computer … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I cannot log in to my yahoo e mail account, it will not
I cannot log in to my yahoo e mail account, it will not recognize my pass word. … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
L've used Gmail for a few years now and two days ago, I got
l've used Gmail for a few years now and two days ago, I got a new screen to sign up for business google. I tried to pull up old screen with several hundred messages to naval. My password ***** ***** l… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I forgot my password. I don't remember. I justneed my
I forgot my password JA: When did you last reset your username and password? Customer: I don't remember. JA: Have you installed any updates recently? Customer: no JA: Anything else you want the Comput… read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I try to reset my pass word but i cannot login to my yahoo.
i try to reset my pass word but i cannot login to my yahoo … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have forgotten my password on my yahoo account and also
I have forgotten my password ***** my yahoo account and also the retrieve password ***** telephone number I do not have this phone number anymore and asked for another mail account and I have not had … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Can on use my cell phone with Verizone, due to forgot
Can on use my cell phone with Verizone, due to forgot password ***** itune … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I need to rest my password but my cell phone number change
I need to rest my password ***** my cell phone number change so I can't get the recovery info that it is sending out … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Do was hacked thn following arbitration & my returned fee
do was hacked thn following arbitration & my returned fee for settg up new hp laptop, my older (by 3 mos.) ipad kept going back to google mail/appsdaily, I am running out of passwords etc.& am homebou… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I'm not having problems with my computer, it is my phone. I
I'm not having problems with my computer, it is my phone. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I just downloaded MS10 mail password ***** down anywhere
I just downloaded MS10 mail password ***** down anywhere and all my Yahoo data is gone. I don't even have my mail password ***** down anywhere.***@******.***. (###) ###-####… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I purchased a recovery disc for a HP Pavillion DV4-1145GO from
I purchased a recovery disc for a HP Pavillion DV4-1145GO from HP. I upgraded to windows 7 from Vista. It ran but not well. Some hardware onboard didnt work. All partions were cleared. Clean install. … read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
Forgot login password XXXXX cannot access my facebook... ugh. can you help I changed i
Forgot login password XXXXX cannot access my facebook... ugh. can you help? I changed it in the morning March 2nd...set it to my phone and all was well. but then when i went to log in on my computer a… read more
Wiz of All
Wiz of All
Bachelor\u0027s Degree
90 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x