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I have a DR430 Toshiba DVD Recorder. I put 3 titles on a…

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I have a DR430 Toshiba...
I have a DR430 Toshiba DVD Recorder.I put 3 titles on a disk.
I edited the titles and watch to watch the recordings. The display shows the recording moving by seconds, but the video does not show on my TV.I have not used the recorder in a few years, but it seems like I used to "Finalize" the disk to complete the recording.I could not find anything in the user manual.HELP :) Mark(###) ###-####
Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
9/19/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 8 months ago
Today is the first time I have tried to use the recorder in a few years..
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Can you give me the serial number of it please?

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Customer reply replied 8 months ago
Can I postpone this till tomorrow?
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Yes just message me back then, remember to do it on this question..

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Customer reply replied 7 months ago
On Tuesday September 19 I was in contact with Kris R. I was unable to complete the process because I had company. Here is the conversation.Me:
I have a DR430 Toshiba DVD Recorder.I put 3 titles on a disk.
I edited the titles and watch to watch the recordings. The display shows the recording moving by seconds, but the video does not show on my TV.I have not used the recorder in a few years, but it seems like I used to"Finalize" the disk to complete the recording.I could not find anything in the user manual.HELP :) Mark(###) ###-####Kris:
Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
KrisMe:
Today is the first time I have tried to use the recorder in a few years..Kris:
Can you give me the serial number of it please?Me:
Can I postpone this till tomorrow?Kris:
Yes just message me back then, remember to do it on this question..——————————————————OK, I am back.
The serial no. is A37E 7526 4U63 00Can I get some help please?
Mark(###) ###-####
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago

Hi

Ready to look at this

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Customer reply replied 7 months ago
Ok
I'm ready
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago

Ok thanks, ***** ***** connected to a printer?

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Customer reply replied 7 months ago
No
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago

OK let me opt out it seems this is in the wrong category

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Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 951
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

What software are you using to create the DVD?

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Customer reply replied 7 months ago
I am sorry. I have a DVD recorder
It is a Toshiba
Serial # A37E 7526 4U63 00
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Thank you. And what about the software? Are you using a program to create the DVD or are you just dragging and dropping the files?

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Customer reply replied 7 months ago
I think I have to "FINALIZE" the disk
Customer reply replied 7 months ago
I am not using a computer
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

You are not using a computer? How are you making the DVD?

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Customer reply replied 7 months ago
With a Toshiba DVD recorder
Cirio number A37E 7526 4U63 00
Customer reply replied 7 months ago
That was Serial #
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Okay, so just so I understand fully, are you trying to record a show from the TV onto a DVD?

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Customer reply replied 7 months ago
I have put 3 "Titles" on the disk. I edited the 3 titles and given them names. I try to watch the program, the minutes spin but no picture or sound.I have not used the recorder for several years, but I remember "FINALIZING" the disk before I was able to watch.
Customer reply replied 7 months ago
I find nothing in the Owner's Manual about "FINALIZING"
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Okay, here are the steps to finalize the DVD:

  1. Press the "Setup" button in the lower right-hand corner of the remote control, select "Disc" and press "Enter."
  2. Use the up and down arrow keys to highlight "Finalize" then press "Enter" to display a confirmation window.
  3. Use the up and down arrow keys to select "Yes" then press "Enter." Wait for the "Finalization Complete" message to display before removing the DVD.
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Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Please let me know if that works for you.

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Customer reply replied 7 months ago
I press "SETUP" and have 4 choices
General Settings
Timer Programming
Title List
DVD MenuI choose Title List
--------------------------
Next I have 2 choices
DISC
USB
I choose DISC
_________________________________
Nothing Happens. TV now shows Title List - with my 3 Titles
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Try choosing DVD menu

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Customer reply replied 7 months ago
I think it is working.
TV says FinalizingWill let you know in a minute
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Excellent, thank you.

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Customer reply replied 7 months ago
I still see no picture or hear any sound?
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Since you are using the DVD recorder to play the files and it is still not working after the finalizing of the DVD, it sounds like the files must not have recorded properly. Please check that your cable/satellite box hooks up to the DVD recorder properly, and then the DVD play goes out to the TV.

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Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Were you able to confirm that the cables from the back of the cable box go into the "IN" ports on the back of the DVD recorder?

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Customer reply replied 7 months ago
Will have to try later
Thanks
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Okay, please keep me updated. Thank you.

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Customer reply replied 7 months ago
Ok
Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Thank you.

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Tech Support Specialist: Ricky Expert, Computer Hardware Engineer replied 7 months ago

Hello. Have you been able to get back to this?

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