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Martin, Network Engineer
Category: Computer
Satisfied Customers: 2933
Experience:  10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
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How much for 10 minutes consult time, acer aspire 3-4 yrs

This answer was rated:

how much for 10 minutes consult time
JA: What's the make/model of your device? How old is it?
Customer: acer aspire 3-4 yrs old win. 7 - (64bit)
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just started - diy internet research based
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: how much for consult time?

Hi Neil, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

The website bills you per question, not time.

Would you like to state the problem here so I can guide you into the right direction?

Customer: replied 1 month ago.
Mozilla Firefox won't work, dialog box says "your firefox profile cannot be loaded it may be missing or inaccessible"

Thank you

Do you recall making any changes to Firefox or did it just start saying that on its own?

Customer: replied 1 month ago.
One other issue, a series of CCCCCCCCCCCCCCCCCCCC showed up in one program and I could not shut it off, I believe it erased or relocated (where I could not find it) the content of that page.

Thank you. From your computer click the following link:

Then click Join your session -->

And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client

Once you've done that, minimize this browser window and look for a smaller box on the desktop then click Run.

Let me know once you've done that or if you need additional steps.


Martin and 4 other Computer Specialists are ready to help you


If you have any problems or would like any additional assistance, please do not hesitate to let me know.

And if you need anymore assistance in future, you can request me directly using this link:

Thank you