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Hello and welcome to justanswer. My name is***** will be assisting you today.
Windows and Apple Operating systems are entirely different.You cannot load IOS on windows 10.From where did you receive this email ?
Are you currently able to access your yahoo email on windows 10 and iphone?
Note: - Use the reply box just below type the reply in it and click on send.
Please answer my above questions so that i can help you better.
Use the reply box just below type the reply in it and click on send.
Before we do remote support could you please let me know the email address from where you got this email ?
That doesn't look valid att email.Does that email have any links to open?
Actually what i meant is that the email from***@******.*** does that email has any web link to update IOS 10 or anything like that ?
Do not open the link just let me know.
Can you post the entire message in that email also are you currently chatting to me from the windows 10 computer or iphone?
Do you have any older versions of iPhones with you also did you check in the about option in General setting in iphone ?
That message seems to be genuine but it can be send to all email users or do you have any older versions of iPhones with you also did you check in the about option in General setting in iphone ?
There wont be any issue accessing your yahoo email on windows 10 computer because its the latest version.When yahoo sends an email it will be shown on your yahoo email account on all devices.If your wife is using a older version IOS then the message is for that device so try to update it.
Also are you accessing your yahoo email on web browser like Chrome,Edge or email application like windows 10 email app,Microsoft outlook ?
You are welcome.
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