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I just updated to Desktop Gold and my buddy list is not

Customer Question
I just updated to...

I just updated to Desktop Gold and my buddy list is not showing

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

HP laptop

Technician's Assistant: When did you purchase your hp? What troubleshooting have you tried?

Bought about 4 years ago. Haven't tried anything because I didn't know where to look for the buddy list

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Don't think so

Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
9/19/2017
Tech Support Specialist: UranIT, Network Administrator replied 11 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,439
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to answer your question

May I connect to your computer securely to troubleshoot the issue with AOL directly? (connection is simple and secure)
Once connected, I can troubleshoot the problem and resolve it right on your screen

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Tech Support Specialist: UranIT, Network Administrator replied 11 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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