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I need to reset my password but do not have the same number,

Customer Question
I need to reset...

I need to reset my password ***** do not have the same number

Technician's Assistant: When did you last reset your username and password?

I can not remember

Technician's Assistant: Have you installed any updates recently?

No ma'am

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I talked to an agent on the phone and he said my info was reset out of mascow

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
9/19/2017
Tech Support Specialist: Richard, Computer Specialist replied 11 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Can you tell me the part of your email address after the @ symbol?

Thank you

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