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My computer no longer will allow me to use the program to…

Customer Question
My computer no longer will...
My computer no longer will allow me to use the
program to reset to an earlier time. It will no longer open internet explorer.
Submitted: 11 months ago.Category: Computer
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Answered in 1 minute by:
9/19/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,020
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
What exactly are you having trouble with Internet explorer?

How long has this been an issue?

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Customer reply replied 11 months ago
IE will not open. I can use Google Chrome if I need to, but prefer IE. This has been going on for over a week. I can't reset the unit to an earlier time any more. I goes through the drill but in the end will not make any changes.
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago

Payment for remote service failed.

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Tech Support Specialist: Moses C, Computer Hardware Engineer replied 11 months ago

What is the make/model of the computer and what operating system is running on the computer is it xp, vista, Windows 7, 8 or 10?

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