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Lostadmin password, time ago, windows 10, my son who works…

Customer Question
Lostadmin password Technician's Assistant:...

Lostadmin password

Technician's Assistant: When did you last reset your username and password?

Long time ago

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Windows 10

Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried?

My son who works with IT has tried everything

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Unable to load antivirus etc

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
9/19/2017
Tech Support Specialist: Richard, Computer Specialist replied 11 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Are you required to sign into your computer when you start it?

Please let me know

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