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I am having difficulties printing out a boarding pass.

Customer Question
I am having difficulties...

I am having difficulties printing out a boarding pass. Spirit does not recognize my email

Technician's Assistant: What's the make/model of your device? How old is it?

ASUS 4 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Not much. I am a Sr. Citizen and am not to good on the computer. I have to get up at 3:00 to get a bus to Boston to get a 9:30 flight. I had to change my ticket (184.00) and am concerned they don't recognize my flight. Can you help me???

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Not sure. My print out has a big yellow SPIRIT square covering flight info and I am so frightened they won't recognize my changed flight and my daughter has cancer and I have to get to MN.

Submitted: 11 months ago.Category: Computer
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Answered in 11 hours by:
9/19/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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