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My email account is locked, Outlook, Yes,

Customer Question
My email account is...

My email account is locked

Technician's Assistant: Just to clarify, what email service provider are you using for this account?

Outlook

Technician's Assistant: Have you installed any updates recently?

Yes

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Customer:***@******.***

Submitted: 11 months ago.Category: Computer
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Answered in 32 minutes by:
9/19/2017
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 11 months ago
Karthik
Karthik, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Karthik, Computer Hardware Engineer replied 11 months ago

I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Customer reply replied 11 months ago
Never mind
Customer reply replied 11 months ago
I want my money back I will find another way
Customer reply replied 11 months ago
I didn't authorize you to charge my card 3 times
Customer reply replied 11 months ago
I want my money back or I going to report you
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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