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I need your help my inspiran 15N5010. not working with the…

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I need your help my inspiran 15N5010.

Technician's Assistant: What kind of computer do you have?

Not working with the DVD player:Error: unsopprted video type or invalid file path

Technician's Assistant: Have you installed any updates recently?

I tried it 4 or 5 times tell me how

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

OKAY Reg Type no. P10Foo1

Submitted: 11 months ago.Category: Computer
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Answered in 3 minutes by:
9/19/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,221
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Hi,
I'm sorry about the issue. Does your laptop have Windows xp, vista, or 7, 8, 10?
Please reply at the box below. Thank you,

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

When did this issue first occur?

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Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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