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I'm trying to set uop a new Fire8 HD w/ Alexa. My wife and I…

Customer Question
I'm trying to set...

I'm trying to set uop a new Fire8 HD w/ Alexa. My wife and I share an Amazon Account. I would like to continue with our Kindle/Amazon Prime account but don't know how I get it. I suspect the problem is in registering. When I initially tried I got that the Kindle was registered in her name

Technician's Assistant: Have you contacted anyone about your account?

No

Technician's Assistant: Have you installed any updates recently?

No the fire is about 3 weeks old

Submitted: 8 months ago.Category: Computer
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Answered in 4 minutes by:
9/18/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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