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I had interne all last week but no wy-fy. onFriday, when I…

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I had interne...

I had interne all last week but no wy-fy. onFriday, when I finally was able to taldto a realperson hetold me the prob. waswith my "outdated router".He told me he would send me a new one "over night". It is now Monday, norouter orwy fy???

Technician's Assistant: What kind of computer do you have?

Lenovo

Technician's Assistant: Have you installed any updates recently?

I've been working with your trouble people to remove "long running script"

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

After 2 weeks of back and forth today finnaly a tech was able to remove this "long running script"!

Submitted: 11 months ago.Category: Computer
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Answered in 17 minutes by:
9/18/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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