Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Okay i have a nikon d3000 an i can take pictures on my

Customer Question
Okay i have a...

Okay i have a nikon d3000 an i can take pictures on my camera but can not get the images to transfer on to my computer why is this is there something wrong with the camera i just dont get y i can see them on the camera with the card in the camera but when i try to downlad them to my computer there not there

Technician's Assistant: What's the exact make and model of the camera? And can you guesstimate how old it is?

Its only about 4 years old in the past 2 years it has started doing this i mean i paid alot for it an has always worked well up till the last 2 years

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

I have tried everthing i can think of

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

My serial #(###) ###-#### Nikon D3000

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 36 minutes by:
9/18/2017
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 41,221
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Verified

Hi,

I'm sorry about the issue. Is there any error or message?

Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

Ask Your Own Computer Question
Tech Support Specialist: Viet - Computer Tech, Computer Support Specialist replied 11 months ago

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help; we can schedule a time. Thank you.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have Elements 12.0 and most of my photos have a yellow
I have Elements 12.0 and most of my photos have a yellow check mark in the upper left corner. Apparently this means I am missing files. I tried File>Reconnect>All missing files but there was no … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
We purchased a Nikon D3200 last June. Love it so far, but
We purchased a Nikon D3200 last June. Love it so far, but a few days ago was recording a video of our new born grandson and when we downloaded the pictures & video off the "Extreme, 45 MB's - 16 SanDi… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My Nikon Coolpix L4 with Picture Project will no longer transfer
My Nikon Coolpix L4 with Picture Project will no longer transfer pictures from the camera into Picture project. I had a message that a trojan was triggered and at that point forward the transfer would… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I have a toshiba satellite (model number: L455S5980) laptop
I have a toshiba satellite (model number: L455S5980) laptop computer. Does this computer have a SD card slot for a SD card reader? If it does where is it located on my computer. I need this to transfe… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Support Specialist
41,221 satisfied customers
Hi there. I have a bit of a problem. I have taken some pictures
Hi there. I have a bit of a problem. I have taken some pictures with a Nikon coolpix camera at work. Once completing my shift i cut the images from my SD card to my lap top as i always do. But for som… read more
Alen
Alen
Technician
A+ certified.
26 satisfied customers
I've been trying to load my pictures on from the SD card to
I've been trying to load my pictures on from the SD card to my computer.. but my computer and Camera keep telling me that i need to reformat my SD card (it wont show me any of the pictures) but if i r… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have two problems. I successfully transfered photos from
I have two problems. I successfully transfered photos from my husbans D700 Nikon via the SanDisk memory card. It was a successful endeavor. When I went back to burn a disk the next day, the pictures h… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
My Kodak M893 camera says that I have only eight memory spaces
My Kodak M893 camera says that I have only eight memory spaces left. How do I erase the previously stored pictures and have a clean slate?… read more
networkdoc
networkdoc
Network Administrator
High School or GED
377 satisfied customers
I tried to download the software that came with the NIKON Coolpix
I tried to download the software that came with the NIKON Coolpix L22 camera I purchased. I received a message that the NiKON DSC COOLPIX L22-PTP driver did not install. Is there a driver already on t… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Support Specialist
41,221 satisfied customers
I have tried to upload my pictures from my card to Adobe and
I have tried to upload my pictures from my card to Adobe and it always stops before they are all off the card. example I have pictures with date Feb 21st but it stops bringing the photos at Feb 14?? h… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
I have a Nikon Cool Pix 885. Never had problems loading the
I have a Nikon Cool Pix 885. Never had problems loading the pictures to my computer till lately... plug it in... the Windows box pops up but the box is blank now ! I can't choose an option for what to… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Support Specialist
41,221 satisfied customers
When I enter the card into the reader and connect reader to
When I enter the card into the reader and connect reader to computer all the pictures on my camera are transferred to the computer monitor. so far so good. The Problem:- When I remove the card from th… read more
TechGuy
TechGuy
Vocational, Technical or Trade Scho
373 satisfied customers
I have just bought a Nikon D300 camera. I shoot in RAW. To
I have just bought a Nikon D300 camera. I shoot in RAW. To manipulate my pictures I want to use Adobe Elements 6 and not the Nikon software. My thumbnails open as proper pictures in the Nikon software… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I am curently using Microsoft Camera and Scanner Wizard software.
I am curently using Microsoft Camera and Scanner Wizard software. When I download an image from camera or scan an image (HP 4010 Scanner), the aspect ratio of the resultant image on the computer is wr… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
i hae a nikon digital model c610c camera and want to transfer
i hae a nikon digital model c610c camera and want to transfer pictures to a H/P photosmart printer model 385. the h/p printer give me an error message " access error" the memory card in the camera is … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Pictures do not appear in window after they have been taken.
Pictures do not appear in window after they have been taken. I cannot view them on my computer.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a HP 1350 All-In-One Printer-Scanner-Copier. In the
I have a HP 1350 All-In-One Printer-Scanner-Copier. In the past I have been able to transfer images from my digital camera card from the printer port to the HP Image Zone, but recently I have not been… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I would like to avert the use of memory cards or USB cords ...
I would like to avert the use of memory cards or USB cords in transferring a relatively high volume of lower resolution digital photos to one of many computers on my network. Photos are taken roughly … read more
Rok @ Savrus
Rok @ Savrus
Lead Consultant
Bachelor's Degree
76 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x