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I am trying to set up a new email account and I keep getting…

Customer Question
I am trying to...

I am trying to set up a new email account and I keep getting the following message, "Something went wrong and Outlook can't set up your account.

Technician's Assistant: How long has this been an issue?

"Since Friday.

Technician's Assistant: Have you installed any updates recently?

Yes

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No Pearl, let's get on with it.

Submitted: 11 months ago.Category: Computer
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Answered in 5 minutes by:
9/18/2017
Tech Support Specialist: Richard, Computer Specialist replied 11 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Hi there and welcome

Are you trying to set this up within the Outlook program on your computer?

If so, which version of outlook?

Please let me know

Thank you

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