Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My comp died, I had Ms office Home and Studnet on it. How do…

Customer Question
My comp died, I...

My comp died, I had Ms office Home and Studnet on it. How do I get a copy back? I have all my documents, but can't open them with MS Home and Studnet

Technician's Assistant: What kind of computer do you have?

Dell

Technician's Assistant: Have you installed any updates recently?

No, I just bought a new one and had most things installed, bu did't have a copy of MS Student home and office.

Submitted: 11 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
9/17/2017
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 11 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,094
Experience: Server, networking, desktop questions welcome.
Verified

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Do you use Office 365?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
In 2007 I bought a home/student ediition of MS Office & installed
In 2007 I bought a home/student ediition of MS Office & installed it on 3 computers in my home.Recently I had to have the moyher board replaced on one of the lapyops& when I try to reinstall the progr… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
where can I find the 25 character product key that will enable
where can I find the 25 character product key that will enable me to use Microsoft Word 2007? When I go into Word, I get a screen popup asking me for this product key. I wanted to copy something from … read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I had an older computer that had MS 2007 word office and student
I had an older computer that had MS 2007 word office and student and had it transfered to a newer computer. It is now asking for the product key number, which I don't have. The program won't work unti… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have installed office 2010 but it will not permit me to download
I have installed office 2010 but it will not permit me to download outlook. All other files are downloaded without a problem. Do you have a solution to this? I am using a 32 byte Toshiba with ample ha… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Hi, On some web pages it asks for a Pruduct Key and I cant
Hi, On some web pages it asks for a Pruduct Key and I can't print some of the documents. What do I have to do toget a Product Key? Oddy Jacobsen [email protected]… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
I bought a Gateway computer with Microsoft Office Home and
I bought a Gateway computer with Microsoft Office Home and Student 2007 installed. When I open Word it asks me to register. I type the number "PV2GP-R8MV7-Q2RWT-VP3FD-V4PFJ which is pasted on the side… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
I have a new Dell laptop and need to activate Word. The computer
I have a new Dell laptop and need to activate Word. The computer tells me word is activated, but then asks for a key code...or somethihng??? I cannot find that code.… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
I just bought a new computer and need to transfer my Word program
I just bought a new computer and need to transfer my Word program to the new one. Help, Please.… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Hi, Got some problems with my microsoft word 2007. The problems
Hi, Got some problems with my microsoft word 2007. The problems are as follows: 1) Can't just click on a previously saved word doc to open it. Have to open the program first and then open the previous… read more
Arty
Arty
Senior Administrator
Bachelor\u0027s Degree
469 satisfied customers
My computer hard drive failed and was replaced by the Geek
My computer hard drive failed and was replaced by the Geek Squad at Best Buy. When I got it back I found that I no longer have my Excel, Word or Powerpoint programs. THEY say that they cannot legally … read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
When I upgraded my Microsoft Task to the new student and business
When I upgraded my Microsoft Task to the new student and business version, I have noticed that I do not have all the same options that the old one had. What's up with that? There are no "blank" option… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Hi I bought a new laptop in August and purchased MS Home Office
Hi I bought a new laptop in August and purchased MS Home Office Student Package which came with MS Outlook trial. That trial has now ended and I am looking to purchase MS Outlook as a standalone progr… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
Hi Need you help! I just purchased an HP Mini 210-1076NR.
Hi: Need you help! I just purchased an HP Mini(NNN) NNN-NNNNR. It came with a student versioin of MS7 which expired soon. I planned to download a copy of MS7 Ultimate which I have. I bought an externa… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
I am trying to install Office home and student & am stuck. I
I am trying to install Office home and student & am stuck. I already have MS powerpoint but not Word.… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
4/14 I bought a new Asus Eee PC notebook with MS7 Office 60d
4/14 I bought a new Asus Eee PC notebook with MS7 Office 60d trial; set up won't accept correct product key located on bottom of notebook. I've closed setup several times while using it - really need … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
How do I obtain the 25 character product key to continue using
How do I obtain the 25 character product key to continue using the Microsoft Office Home and Student 2007 program? I can't find any thing that would contain the number. thank you W. Bridges… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
I bought MS office Xp standard for students and teacher. I
I bought MS office Xp standard for students and teacher. I had it installed on my laptop, and now have purchased a computer with windows 7. I have installed on my new computer, but the program will no… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
Just had to reinstall my operating system in order to complete
Just had to reinstall my operating system in order to complete installing Windows 7. Now I don't have the MS Office software that I PAID for when I bought my Dell laptop. Trying to access the Dell dow… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x